

GSA FAS IT Category IT Services Operations team is responsible for managing data analytics that is used for critical decision-making. This team brings awareness to organizational progress and inefficiencies; thus allowing for timely and responsive action.
The availability of quality data can positively impact performance and lead to successful outcomes and customer satisfaction. The following is a compilation of data sources, dashboards, and reports utilized for conducting data analytics, mission critical decision making, and customer engagement:
GSA FAS ITC IT Services Competitive Analysis - The IT Services Competitive Analysis Dashboard provides current year and 3 year trend analysis for specific GWACs, IDIQ's, and MAS SINs that fall within the scope of the IT Services Subcategory. The trend analysis covers overall spend, small and socio-economic spend, spend by top agencies and vendor analysis.