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GSA-OGP-Office of Unified Shared Services Management (USSM)

About GSA-OGP-Office of Unified Shared Services Management (USSM)

Welcome to the Shared Service Provider Data Dashboards.  The Unified Shared Services Management (USSM) office, residing in the General Services Administration (GSA), provides the strategy and leadership to make mission enabling administrative services better, faster and cheaper. By adopting shared services, government can streamline processes, systems and workforce to eliminate cost and reduce redundancy.






USSM Shared Service Provider Data contains profiles and performance data for the federal shared services marketplace. Users can use this dataset to:

  • Access profiles and contact information for providers
  • View budget, location and staffing data on the shared services ecosystem
  • Dynamically compare performance and cost metrics across providers
  • Compare shared service options against their current service delivery metrics
  • Analyze customer satisfaction data across shared service providers

This is the first year USSM has collected common provider metrics. Updates and improvements to the data collected will continue on an annual basis.

If you would like to learn more about the Data Driven Performance Management initiative or view the data collection templates please visit the USSM website at: https://www.ussm.gov/providerstat/#.WTmstk2GPz4

Please contact the Unified Shared Services Management (USSM) office, with comments, questions, or suggestions: USSMteam@gsa.gov