PBS Office of Portfolio Management and Customer Engagement (PT)

Major Functions of Office of Portfolio Management and Customer Engagement:

• Establishes strategic direction for asset and portfolio management
• Develops asset valuation and appraisal policy and procedures
• Implements strategic direction and management of capital investments
• Provides policies and oversight for space pricing, space occupancies, and customer rent bills
• Serves as the central point of contact for PBS customers for escalation of issues
• Ensures that PBS policies and processes are coordinated with, and shared across PBS regions and with customers
• Drives continuous improvement of PBS products and service delivery