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Office of Strategic Communication

Office of Strategic Communication ABOUT

Our services

Communication planning and guidance

  • Advocating for client requests and ensuring alignment with agency goals and priorities.
  • Providing clear guidance on plain language usage and internal communication strategies.
  • Developing and managing communications plans, newsletters, presentations, fact sheets, social media and blogs posts, articles, features, email blasts and web content.
  • Providing public speaking and crisis communication support.
  • Providing communication research, review and evaluation services.

Digital (website) communication

  • Supporting publishing information to GSA.gov and GSA InSite through:
  • Editorial policy, guidance and oversight.
  • Web content and functionality development.
  • Functionality and usability testing.
  • Metrics collection and analysis.
  • Content management platform assistance, administration and training, web best practices research and consulting.
  • Consulting on digital strategy and design, customer and user experience, mobile apps and sites, and data re-use.

Public affairs

  • Preparing for media interviews and press conferences.
  • Responding to all media inquiries.
  • Providing media training.
  • Staffing press interviews and events.
  • Drafting and clearing press release.
  • Crafting media pitches.
  • Consulting on social media.
  • Delivering news clipping services.
  • Stakeholder engagement
  • Speechwriting

Visual communication

  • Creating videos and graphics.
  • Developing print layouts.
  • Taking official photos and portraits.
  • Covering events.

Need a contact?

Office of Strategic Communication Quicklinks